Twenty
A flexible customer and sales workspace your team can shape around its process.
What it helps with
Twenty can hold companies, contacts, opportunities, activities, views, and workflows in one shared sales workspace. A small sales team can start with the managed service, while an agency with technical support can self-host and model client-specific fields or processes. It is particularly useful when a spreadsheet is no longer enough but a heavyweight enterprise CRM feels excessive. Its newer “build your CRM as code” direction is powerful, although deeper customization increasingly assumes technical ownership.
Best fit
Best for growing sales teams, agencies, and technical SMBs; not ideal for teams wanting a fixed, turnkey CRM with no configuration decisions.
Setup reality
Docker/simple self-host; official docs provide Docker Compose, but production still needs PostgreSQL/Redis, secrets, storage, TLS, backups, and upgrades.
License context
Copyleft licenseBusiness use is allowed. Sharing duties depend on the specific license and how modified software is distributed or offered.AGPL-3.0; internal use is permitted; if you modify it and offer the modified program over a network, AGPL source-offer duties can apply.
Resource facts
- Use case
- CRM & Sales
- Industries
- All businesses, Agencies, SaaS & startups
- Setup
- Docker/simple
- Audience
- Non-technical
- Capabilities
- Non-developer friendly, AI-deployable, Cloud option, API
Last verified . Source: github.com